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10 YEARS OF JACK & RUBY MELBOURNE
G'day, and welcome!
Ten years ago, we took a big leap and opened the doors to this little shop, and we named it after the two best things in our lives: our son Jack and our daughter Ruby.
Since then, we've grown side by side. Our kids have grown up, and the store has grown into a warm, friendly place full of clothes we love, for the blokes and the ladies alike, and wonderful people like you.
To mark this special milestone, we're celebrating with an extra BIG 10th Birthday Sale!
We'd love for you to join us as we share the joy and raise a glass to ten years of love, growth, and community.
With love,
Tom & Kate
FAQ
Do you offer free shipping?
Absolutely. With us, sophistication is not only in our products, but also in our service. That is why we offerfree shippingon all orders.
How can I make sure it will fit me properly?
Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.
How do I track my order?
Once your order has been confirmed, you will receive an email with your order number, which you can use to track your order.
Can I return my order?
You can return items within 30 calendar days of receiving them.
- Return shipping costs are the buyer’s responsibility.
- Approved refunds will be issued to your original payment method.
How can I contact you if I have questions?
If you experience any issues or have questions, please send a email to hello@jackandrubymelbourne.com and connect with our support team. We’re here to assist you promptly!
Free Shipping
We offer free shipping right across Australia, sent with Australian Post. Your order turns up at your door, quick and easy, with no extra cost.
30-Day Return Guarantee
Changed your mind? No worries. Our 30-day return policy gives you plenty of time to shop with total peace of mind.
100% Secure Payment
Pay your way with credit card, Google Pay, Apple Pay or Shop Pay. Every payment is safe and secure, so you can shop with confidence.